We need to hire a person to be responsible for the execution of the Front of
House Customer Service and Attention Department of the LABe – Digital
Gastronomy Lab restaurant. Adjusting production to the activity planned in the
centre, meeting the established quality criteria and reinforcing the good image
of the BCC.

Responsibilities include the organisation and provision of the resources
necessary for the carrying out of the work in the front of house, collaborating in
the design and implementation of the front of house customer service. Carrying
out the tasks prior to production and presentation, participating in the
restaurant-cafeteria service and keeping the facilities clean and tidy, complying
with the existing processes and financial budgets.

Functions:

• Organisation and provision of the resources necessary for the carrying out of the front of house customer service.
• Keeping the facilities clean and tidy.
• Checking the raw materials and kitchenware necessary to carry out the activity, communicating needs to the manager.
• Encouraging the implementation of new service processes and techniques, prioritising the criteria agreed upon.
• Actively participating in the training and motivational proposals.
• Collaborating in the economic control of the area, adhering to the budgets.
• Surplus management.

• Esperientzia zerbitzari gisa.
• Abangoardiako zerbitzu eta bezeroen arretarako teknikak ezagutzea.
• Ordutegi-malgutasuna izatea.
• Talde-lanean eta bezeroen aurrean lan egiteko gaitasunak izatea.
• Hizkuntzak: Euskara, gaztelania eta ingelesa.
• Bulegomatika: posta elektronikoa, Excel